HCRG Care Group provides Adult Community Services and Urgent Care Services in West Lancashire, covering Ormskirk, Skelmersdale, Burscough and Tarleton. We provide a wide range of services outside of hospital, in the community and in people’s homes. We began providing these services in May 2017.

A wide variety of NHS services sit within the term ‘community services’. In very simple terms it means all the services that aren’t delivered in a large hospital (secondary care) or classed as primary care (like GP practices and urgent care centres).

We provide similar services across the country, where we’ve invested significantly in bringing services together and improving the experience for the people who use our services. In West Lancashire we’ve been commissioned to improve the experience of people using these services by introducing new ways of working, making the best use of technology and increasing efficiency.

Keeping you safe when you visit us

We’re following government guidelines to make sure all our premises are up to standard and safe. Once we have carried out a COVID-19 risk assessment, we will display a certificate that confirms we’re complying with the government’s guidance.

Please play your part in keeping everyone safe by sticking to government guidelines.

Due to a national issue, we are experiencing technical difficulties. Please bear with us if you experience a delay with our service. Our colleagues are working hard to make sure our service is running as smoothly as possible during this time.