COVID-19: Please do not attend our services

The UK Chief Medical Officers are advising anyone who has travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and is experiencing cough or fever or shortness of breath, to stay indoors and call NHS 111, even if symptoms are mild. Please DO NOT come to our services.

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Community Emergency Response

We provide a rapid response service to prevent avoidable hospital admissions as well as short-term rehabilitation. Care will be delivered either in the patient’s own home or in a community bed based facility according to need.


2nd Floor, Bickerstaffe House, Ormskirk District General Hospital, Wigan Road, Ormskirk L39 2AZ
t: 0300 247 0011


The Community Emergency Response Team is a multi-disciplinary team providing holistic short-term care and rehabilitation as appropriate.  The team comprises:

  • Nurses
  • Occupational Therapists
  • Social Workers
  • Technical Instructors
  • Health Care Assistants 

The remit of the team is twofold:

  • To prevent unnecessary admissions to hospital and enable patients to remain in their own homes during an acute phase of illness
  • To facilitate an early discharge following a stay in hospital

Hospital prevention

You will be provided with care as indicated by your condition.

Home from hospital

On your return home you will be assessed by the Occupational Therapist and Physiotherapist, who will provide a customised  programme of rehabilitation for your needs.

Intermediate Care Bed from hospital

You will be admitted to a bed-based facility to promote your recovery with the intention of enabling your return home.

Home from Intermediate Care Bed

If needed, your therapy input will continue on your return home for a limited period of time from the same team.

IV Service at home for eligible patients

  • Dedicated IV team
  • Service accessible through CERT Team

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